great stay but room for improvement

The staff impressed me with their attention to detail. The cleanliness of the room exceeded my expectations, making it a pleasant retreat. Also, access to fitness options suited my needs perfectly.

The pool's initial condition was concerning, though it improved quickly.

This was just a prime choice for a flying visit in Erie with good value for price. The hotel had a nice, cozy lobby where I could relax after a long day. Be prepared for some renovation work in the area. it can be a bit chaotic.

unexpected warm welcome from terilyn makes clarion pointe feel like home away from home

Exceptional staff, pleasant rooms.

Would recommend for a city holiday

Clean room, clean lobby, and a great breakfast made my stay enjoyable, highlighted by the excellent 24-hour coffee in the lobby and the spotless room with a flat-screen TV.

The staff were exceptionally helpful, especially Terilyn, who resolved a reservation issue swiftly and showcased an impressive level of customer service. The room was clean and the bed provided great comfort for a restful night's sleep. However, the elevators were outdated and the condition of the room was subpar, with dust and a lack of basic amenities like extra towels. The breakfast options were decent but could use more variety to enhance the experience.

Had a fantastic getaway with friends! We enjoyed trying our luck at the slots and card games at the casino. Plus, the natural beauty at the state park was awesome for our outdoor adventures. Great breakfast options, clean rooms, and friendly staff made the stay enjoyable.

Unfortunately, the cleanliness in the bathroom wasn’t up to my expectations, with some mildew on the shower curtain. This was a bit disappointing, as I assumed all areas would be thoroughly cleaned.

The hotel has easy access to a nice golf course nearby. It feels dated and cleanliness needs improvement in some areas. Overall decent stay with helpful staff.

My wife says that the pool could have been cleaner. It would be great if they improved maintenance for families with children.

The stay was comfortable overall, with a well-appointed King Room that provided a quiet atmosphere conducive to work. The amenities offered, including a 24-hour business center and efficient front desk service, greatly facilitated my business needs. Additionally, the breakfast spread featured a variety of choices, including freshly baked items, which was a pleasant start to each day.

The only drawback was the delayed check-in process, which took longer than expected.

Comfortable and Convenient

The room was super clean and cozy, featuring a flat-screen TV, microwave, and coffee machine. Loved the comfy bed and the convenience of having a hairdryer. The fitness center was nice. There were sun loungers by the pool for relaxing. Breakfast had great options like waffles and fresh fruit.

I had a great time during my stay, especially when I decided to enjoy the local breakfast options. One morning, I found a nice selection that made starting my day much easier. The surrounding area is perfect for walks and exploring local attractions, which I appreciated as an art lover.

I encountered an issue with the TV during my visit. It was unprogrammed and only showed snowy screens, which made it difficult to relax after a long day. I reported this, but it took time for the staff to provide assistance.

Cozy, cozy, cozy.

I had an absolute blast during my stay! The complimentary hot breakfast was a game-changer—waffle machines and fresh fruit to kick off my day made it special. Plus, the friendly staff, especially Terilyn, went above and beyond to ensure my experience was seamless and enjoyable!

100% recommend 💖✨

I loved munching on some tasty grub each morning. Plus, the comfy King Room really helped me catch some quality Z's after a long day. Overall, the crew was super helpful too!

Now, on the flip side, we did have some annoyances—loud neighbors were giving us a run for our money. Check-in took an age, almost 90 minutes after a 12-hour drive. It was a bit rough around the edges for sure!